Follow the customer journey from purchase to connection.
The platform is organised around the real steps required to deliver internet service, rather than treating every tool as a disconnected dashboard.
In plain language. A typical workflow is: customer → package or service → payment verification → access entitlement → network session. The exact automation depends on which providers and adapters are configured.
1. Customer and service
Identify who is receiving service and which package or subscription applies.
- Customer profile
- Service lifecycle
- Device and location context
2. Purchase and payment
Record the purchase and process payment status from the configured payment workflow.
- Packages and purchases
- Invoice and payment records
- Reconciliation and status history
3. Entitlement and access
Use verified commercial state to determine what access should be allowed.
- Access policies
- RADIUS / AAA integration points
- Session visibility and troubleshooting